Acceptable Use Policy

Last Updated October 12th, 2023. 

A. Unacceptable Use

Our service, the SaaS, and Mobile App are designed to capture student feedback and provide meaningful insights to educational leaders to best address the needs of their students. That being said, there are a few categories of content and behavior that we don’t permit because we consider them harmful to our customers, clients, and users.

To be transparent about what is and isn’t allowed on the ParsecReel’s cloud-based software as a service and mobile app, which includes but is not limited to its video, audio, and text feedback system, staff insights dashboard, and any other cloud software service that is provided by ParsecReel (the “Service”), we’ve put together this Acceptable Use Policy (“AUP”).

1) Privacy

Do not violate the privacy rights of any person. Do not collect or disclose any personal address, social security number, or other personally identifiable information without each holder’s written permission. Do not contact any person who has requested no further contact. Do not cooperate in or facilitate identity theft.

2) Intellectual Property

Do not infringe upon the copyrights, trademarks, trade secrets, or other intellectual property rights of any person or entity. Do not reproduce, publish, or disseminate software, audio recordings, video recordings, photographs, articles, or other works of authorship without the written permission of the copyright holder.

3) Hacking, Viruses, & Network Attacks

Do not access any computer or communications system without authorization, including the computers used to provide the Service. Do not attempt to penetrate or disable any security system. Do not intentionally distribute a computer virus, launch a denial of service attack, or in any other way attempt to interfere with the functioning of any computer, communications system, or website associated with the Service. Do not attempt to access or otherwise interfere with the accounts of other users of the Service.

4) Spam

Do not send bulk unsolicited e-mails (“Spam”) or sell or market any product or service advertised by or connected with Spam. Do not facilitate or cooperate in the dissemination of Spam in any way. Do not violate the CAN-Spam Act of 2003.

5) Fraud

Do not issue fraudulent offers to sell or buy products, services, or investments. Do not mislead anyone about the details or nature of a commercial transaction. Do not commit fraud in any other way.

6) Violations of Law

Do not violate any law.

7) Disallowed Content & Conduct:

Do not upload, download, transmit, display, or grant access to content that:

• Is illegal or promotes illegal activities.
• Is inappropriate, such as obscene or pornographic materials, graphic depictions of sexuality or violence, or images that exploit or harm children.
• Infringes anyone’s rights, including intellectual property or other proprietary rights or rights of privacy or publicity.
• Is false or fraudulent or is designed to phish or perform other identity theft.
• Is intended to promote gambling.
• Engages in the advertisement of or encourages illegal or controlled products or services.
• Is a realistic call to violence. By that we mean that you cannot submit content which threatens, incites, or promotes violence, physical harm, or death. This includes threats targeting individuals or groups, as well as other indiscriminate acts of violence. 

IMPORTANT NOTICE: THIS APPLICATION IS NOT INTENDED TO BE USED TO REPORT INCIDENTS. PLEASE REFER TO YOUR SCHOOL’S POLICIES FOR REPORTING INCIDENTS.

B. Consequences of Violation

Violation of this AUP may lead to suspension or termination of Client access to the SaaS and Client’s Users access to the Mobile App or User’s account or legal action. In addition, the user may be required to pay for the costs of investigation and remedial action related to AUP violations. ParsecReel reserves the right to take any other remedial action it sees fit.

C. Reporting Unacceptable Use

ParsecReel requests that anyone with information about a violation of this AUP report it via e-mail to the following address: [email protected]. Please provide the date and time (with time zone) of the violation and any identifying information regarding the violator, including e-mail or IP (Internet Protocol) address if available, as well as details of the violation.

D. Revision of AUP

ParsecReel may change this AUP at any time by posting a new version on this page and sending the user written notice thereof. The new version will become effective on the date of such notice.